Finally, a jewelry software that just works.
Gem Logic is the all-in-one operating system for jewelers — repairs, sales, stock, CRM, and more, in one sleek hub. Goodbye chaos, hello clarity.
Built for Jewelers, by Jewelers
Every feature is designed specifically for jewelry businesses, focusing on the core operations that drive your success.
Repair management
Track repairs with photos, progress updates, and auto-notifications
Sales & POS
Complete point-of-sale with customer management and invoicing
Stock management
Real-time inventory with barcode scanning and multi-location
Customer CRM
Build relationships with customer profiles and communication history
Automations
Automate notifications, reports, and routine tasks
Trusted by jewelry businesses worldwide
Every feature is designed specifically for jewelry businesses, focusing on the core operations that drive your success.
Plans & pricing
Everything you need to run your jewelry business. No hidden fees, no surprises.
- Includes up to 25 contacts
- Includes up to 25 products
- Includes up to 25 sales & repairs
- 5 AI images/month
- 1 user included
- 1 store included
Support level
Community & limited email support
You can contact us for onboarding help, but replies may take up to 48–72h.
- Includes up to 500 contacts
- Includes up to 500 products
- Includes up to 500 sales & repairs
- 25 AI images/month
- 1 user included
- 1 store included
Support level
Standard chat & email support
Priority within 24–48h.
- Everything in Lite, plus:
- Access to all modules
- Unlimited database records
- Free 1-Day Training & Setup Session
- Multi-store ready
- Additional store: 89 USD/month
- Additional user: 19 USD/month
- Roles & Permissions management
- Hardware management (printers, scanners, scales, etc.)
Modules included
- CRM
- Product management
- Sales
- Stock management
- Repairs
- Accounting
- Certificates
- Gold purchase
- Reports
- Automations
- SMS & Email
- Agenda
- POS
- Task management
- Giftcards
Support level
24/7 Chat & email support
24/7 support with phone, chat, and email.
- Everything in Standard, plus:
- 🛍️ FREE Complete E-commerce Website
Custom design, hosting, and full online store setup included
- Training & onboarding for new team members
Support level
Priority & dedicated support
Fast responses, dedicated account manager, on-site training, etc.
For large jewelry businesses with custom needs
Lets talk!
🔒 Your business, your data — always.
Unlike other platforms, we never lock you in.
Your data is yours, and you can export it anytime, no strings attached.
Frequently asked questions
Everything you need to know about Gem Logic. Can't find the answer you're looking for? Contact our support team.
We have clients in: United States, Canada, Mexico, United Kingdom, Germany, France, Italy, Spain, Netherlands, Belgium, Switzerland, Austria, Poland, Czech Republic, Sweden.
Our software is compatible with all regions in the world, if you are located in a country that is not listed, we are sure we can still help you with the configuration of local taxes and laws.
Gem Logic is availlable in 28 languages (English, French and Dutch are fully human translated, the other languages are translated by human and automatic translations).
We currently offer support in English, French, Dutch, Spanish, Bulgarian.
We have offices in United States and Belgium. The software was founded in Belgium.
Yes, Gem Logic is a cloud based web application and can be accessed from any device with an internet connection. Phone, tablet, laptop, desktop, etc.
We takes data security very seriously and uses industry-standard security protocols to protect your data. We make regular software updates, automated backups performed daily and we encourage our users to use the two factor authentication for sign ins.
Yes, we can help you transfer your data from your old software to Gem Logic. We have tools in the software where you can import excel files and import your data. The most difficult part is usually exporting your data from your old software in a usable format. The most important data to export are your contacts/customers, inventory/catalog, and sales/repair history. We can help with the tranfering of your data.
Yes, you can at any time export your data from Gem Logic. You can export your data in CSV, Excel and JSON format for backup puroposes or to import it in another software.
Yes, you can customize the look and feel of your invoices and certificates to match your brand, including adding your company logo, header and footer, and more.
Gem Logic is designed specifically for jewelry businesses, including retail jewelry stores, jewelry manufacturers, gemstone traders, jewelry and diamond brands, goldsmiths, workshops.
Gem Logic currently has over 200 clients, in more than 10 countries, mainly in North America, Europe, and Australia.
You can get support by contacting our support team at support@gem-logic.com or by using the chat widget in the bottom right corner of the screen.
Gem Logic was created by Thomas De Bonnet. It all started when a good friend asked him for help taking over his parents jewelry store. They couldn't find any software that truly fit their needs, so Thomas decided to build one himself. What began as a small project to help a friend quickly grew into a passion, and eventually into Gem Logic.
Today, Gem Logic is a team of five, fully dedicated to creating the best software for jewelers and helping jewelry stores modernize the way they work.
Still have questions? Contact Support