Privacy Policy | Gem Logic

This document was last updated on May 17, 2023.

1. Who we are. How we collect your personal data.

Gem Logic (Yeoki SRL) with registered office at 42 Avenue Winston Churchill 1330 Rixensart Belgium are the controllers of your personal data processed in connection with use of our Services and other functionalities via this website (together referred to as “Controller” or “Gem Logic”).

Gem Logic offers a comprehensive software solution designed specifically for the jewelry industry. Numerous jewelers, gem traders, and other professionals globally rely on our platform to streamline their operations and enhance customer satisfaction. Our platform includes features such as inventory management, CRM, repairs tracking, automated emails, and more. All your business management tools are consolidated in one place, accessible through our user-friendly dashboard.

We may gather and handle your personal information during our interactions with you. We process all personal data you supply on our website or that we collect when you use Gem Logic services in compliance with the GDPR. Personal data comprises any information that allows us to identify you as an individual, such as your name, email address, billing details, as well as any other related information.

We are committed to safeguarding the privacy of your personal data. We will use your personal data in compliance with all applicable laws and regulations relating to data protection and privacy, including:

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“General Data Protection Regulation” or “GDPR”);

2. Contact us

If you have any questions about this Privacy Policy or you wish to exercise any of your rights in relation to your personal data, please contact us at support@gem-logic.com

3. Security of your personal data.

We are committed to ensuring that your privacy is protected, since the security of your privacy, including your personal data, is a priority to us. We take every precaution to ensure that personal data provided by website users is protected from loss, destruction, disclosure, unauthorised access or misuse.

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. As such we make no warranties as to the level of security afforded to your data, except that we will always act in accordance with the relevant EU and United States law.

4. How we use cookies?

We use cookies for a variety of purposes, including:

- To remember your preferences and settings: We may use cookies to remember your preferences and settings, such as your language preference or the size of text on the website.
- To understand how you use our website: We may use cookies to track how you use our website and which pages you visit. This helps us to understand what users are interested in and how we can improve the website.
- To improve the performance of our website: We may use cookies to improve the performance of our website, such as by storing data that needs to be accessed frequently in a cookie, rather than making a server request each time the data is needed.
- To personalize your experience on our website: We may use cookies to personalize your experience on our website, such as by showing you content that is relevant to your interests.
We use both first-party and third-party cookies. First-party cookies are set by our website, while third-party cookies are set by other websites or service providers that we work with. For example, we may use third-party cookies to track the effectiveness of our marketing campaigns or to show you personalized ads.

5. Managing cookie preferences

Most web browsers allow you to control your cookie preferences through the browser settings. You can usually find these settings in the "options" or "preferences" menu of your browser.

Please note that if you block or delete cookies, certain features of our website may not work as intended. For example, you may not be able to log in or remember your preferences.

If you have any questions about how we use cookies or how to manage your cookie preferences, please don't hesitate to contact us.
You can choose to accept or block cookies, or to receive a notification each time a cookie is set. You can also delete cookies that have already been set.

6. Your right to object

You are entitled to object at any time to the processing of your personal data on the basis of legitimate interest. In such case, we will cease to process your data for these purposes, unless there are legitimate grounds that prevent the cessation of processing or the processing may be necessary for the potential establishment, exercise or defence of legal claims.

7. Children’s Privacy

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us at support@gem-logic.com. If we become aware that we have collected Personal Information from children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Google User Data

Gem-Logic's use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. This section may be helpful for you if you use Gem-Logic in conjunction with your Gmail account.

Permissions. When seeking access to your Google user data, all permission requests are being sent by Gem Logic. Your authorized client credentials to access your Gmail account provided to us will be kept confidential. We request access only to the information we need; we will prompt you to refresh the access permissions if we implement new features. Where possible, we will use incremental auth.

Limited Use Requirements. Gem Logic's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Revoking access to Google User Data. You may revoke Gem-Logic’s access to your Gmail account by using Gmail settings: My Account -> Security tab -> Third-party apps with account access -> Manage third-party access -> Gem Logic -> Remove access.

If you decide to do so, we will lose access to your Gmail account in Gem Logic, and we will no longer be able to show you emails from it, and show and sync your Google Calendar. Upon your request (and when you delete your Gem Logic account), we will delete all data collected from your Gmail account; however, in such a case, we may not be able to provide you with the ability to use Gem Logic features to work with your Gmail emails.

Types of data requested. We will list the types of data requested on the permission request webpage. If we need more (or less) permissions to run our Service, we will prompt a new permission request for you to review and consent (or reject). Not all Google User Data may contain personal data. Some statistical data will be anonymized.

Request purpose. The purpose for which the App requests your user data is to enable you to use Gem Logic features when working with your Gmail account emails. Without access to the emails, we cannot provide you with the features that include assessing, using, writing, changing, deleting, storing, sharing, filtering, whitelisting, and other manipulations with the emails as described in this Data Processed (by feature) section that are performed on your behalf (in other words, pursuant to your instructions issued by manipulating the Gem Logics's interface). We do not use your Google User Data for any other purposes but to provide you with access and the ability to use the Gem Logic Service.

Disclaimer. We do not use Google User Data to display, sell, or distribute this data to any third party conducting surveillance. Gem Logic has no hidden features, services, or actions that are not mentioned in this Privacy Policy or the Terms of Service. Gem Logic takes reasonable and appropriate steps to protect all applications or systems that make use of Google User Data against unauthorized or unlawful access, use, destruction, loss, alteration, or disclosure. Gem Logic belongs to a Permitted Application Type as mentioned in the Google API Services User Data Policy (namely, an application that enhances the email experience for productivity purposes).

9. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify of any changes by posting the new Privacy Policy on this page. You can see this from the date of the last update, posted at the beginning of the Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.

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